A few weeks ago, we talked about knowing your customers in order to help them answer questions they get asked. This week, get to know your customers better by thinking through what they want to be good at. What do your customers want to be good at?You help customers all the time. The question today is what are you helping them be good at? If you help someone be better at something important to them, they’re more likely to want to work with you. Let’s look at 3 examples of local businesses and how they help people be better at something.
Think about your own business. What do your customers want to be better at? What things do you help them do well? Take a moment to jot some notes. Share information they need to be betterOf course your product, service or business helps customers, but you can go another step by creating content or information that helps them.
Share this info in words, photos, illustrations or video. Use live video, create your own blog, post on social media. Use whatever channels help you reach your customers. This is content marketing. The goal of sharing is more than just making customers better. It’s also about convincing them to work with you in particular. Entrepreneur Brian Clark said it this way:
Brian also suggested these questions to help you figure out how you are empowering customers to get better at something:
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ABOUT MEHello I am Dian Arispe 28 years old from Miami. I love reading articles about business consulting and like to learn more about it. ArchivesNo Archives Categories |